About us...

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Welcome to the Thatched Cottage Hotel. We are an independent, family business, run by Phil and Helen, situated in Brockenhurst, the heart of the New Forest. Between us we share over 30 years' experience working in hotels & restaurants. We originally started our Kitchen & Bakery business during lockdown, suppling speciality cakes and treat boxes to local school parents and residents but we then realised there was a much broader market, so in Spring 2022 we launched Esme's Kitchen & Bakery.

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We purchased an old horse box and spent time converting it into a catering trailer with a built-in wood fired pizza oven. We spent the summers at Long Meadow Campsite in Brockenhurst offering our pizzas and selections of our cakes, bakes and puddings.

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Then in summer 2022 we were very fortunate to create the amazing ring side Esme's Tea Room at the local New Forest & Hampshire County Show, plus cater for the Gala Evening ahead of the official opening. We were delighted to be back in 2023 and 2024 to run Esme's Tea Room again.

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In 2024 we had an fantastic opportunity to take over the tea rooms at the Thatched Cottage Hotel. This was an instant success and we were provided up and running providing wonderful breakfast, lunch, afternoon tea and cakes to our visitors. On the back of the success of running the tea rooms in early 2025 we were offered the reins of the beautiful 16th Century hotel were we were located. So now we are very proud to be running the Thatched Cottage Hotel and Esme's Tea Rooms all under the same roof.

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Our journey continues and we go from strength to strength having now won an award for our tea rooms. We hope you will pay us a visit and experience the special welcome you will received at the Thatched Cottage Hotel and Esme's Tea Rooms,

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Best wishes

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Helen & Phil